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Activate eSim without phone line active

JojoLDN
Explorer

‎15-12-2022 09:35 AM

Tryin to activate my eSim, it’s keeps saying it’ll “text” me a code but my line isn’t active to accept the text message….. help

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎15-12-2022 10:58 AM

Why isn't your line active? Are you out the country?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
JojoLDN
Explorer
In response to XRaySpeX

‎15-12-2022 11:19 AM

I believe I’ve clicked something wrong during the transfer process that bricked my old sim and deactivated my eSim. 

in the end I’ve gone to got a a pay as you go sim and called EE directly.  

thanks for the help anyway 

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