Accidently transferred data plan to another phone and want to reverse

[Robby118]

Hi EE community. 

I've managed to accidently transfer my data plan to another phone when trying to activate an Esim. I now want to reactivate my data plan and SIM on my original phone basically reversing this mistake. Any help greatly appreciated  

 

[Mod edit: Image rejected due to it containing personal information.]

[Christopher_G]

Hi @Robby118

Welcome to the community.

You will need a replacement eSIM. I would suggest calling our Mobile Care team to order one, or pop into your nearest EE store.

Chris