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ACTIVATE A REPLACEMENT SIMCARD

Laurelle1
Investigator
Investigator

I have tried all avenues to activate my new replacement simcard. and it still has not activated. all it has done is weakened my Phone signal. and slowed down my phone.

5 REPLIES 5
Leanne_T
EE Community Support Team

Hi @Laurelle1 

Thanks for coming back to the community. 

Have you been in touch with our mobile guides to get the SIM card activated? 

Do you have an EE signal showing on the phone? 

Leanne 🙂

Laurelle1
Investigator
Investigator

Hello @Leanne_T

Thank you for your reply.

I do not have an EE Signal Now since I called EE to Activate my EE simcard.

Loretta x

Leanne_T
EE Community Support Team

Hi @Laurelle1 

Just to confirm, is the SIM still showing no signal since you called or has this now started working for you?

Leanne 🙂

Hello @Leanne_T 

There is still no signal, Also my Phone number is still not showing in the Sim Card Status Settings Menu.

Thanks Loretta 🙂

Christopher_G
EE Community Support Team

Hi @Laurelle1 

Are you on contract or pay as you go? Have you tried restarting your device recently?

Chris