2 SIM cards

AlexPslr
Visitor

I ordered 2 SIM cards by mistake , after I received it was 11 +PM and customer service was off , I email them . I received email to cancel 1 SIM card , I didn't know which of them was my old number and didn't do it . I went to the EE store , where the EE staff find out my old number and showed in app second number was cancelled . after few days I received my first bill just for 1 card number  15 £ I thought if I paid just for 1 number this mean second SIM was cancelled .  after 1 month and 7 days I received 3 times more bill . my discount (6 months) was cancelled for 1 number and charged 29£ second number has been added with 15£ and 0.48£ for third number . I don't know from where comes 3 SIM number 😞 now I can't cancel extra numbers 

1 SOLUTION

Accepted Solutions
Chris_B
Grand Master
Grand Master

@AlexPslr you need to call and speak with customer services about this

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1 REPLY 1
Chris_B
Grand Master
Grand Master

@AlexPslr you need to call and speak with customer services about this