JessePatrit
Investigator
Investigator

I am abroad at the moment, and yes I failed to activate roaming before traveling, on a pay monthly subscription. I guess only CS can help me now? 

3 REPLIES 3
Peter_W
EE Community Support Team

Hey @JessePatrit.

Welcome to the EE Community 😊

If you're overseas and haven't activated roaming, then our customer care team are definitely going to be the best way to get this activated. 

If you have the EE app you can find the option to message us within the help section, or you can also check out our guide on how to call us from abroad.

Peter

bristolian
EE Community Star
EE Community Star

If you are on pay-monthly and now find yourself abroad without having enabled roaming, your only recourse will be to contact CS to request it activated. You can either contact +44 7953 966150 from another working phone, or +44 800 9566000 using a web-calling app over WiFi.

Thank you so much.