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Using phone in Turkey

Julia1232__
Visitor

What do I need to do add calls and texts to call home when in Turkey.fp.info it before I go.i used to get bolt ones but I can't find it in app anymore 

Thanks 

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

Costs for roaming in Turkey are listed at https://ee.co.uk/help/mobile/roaming/roaming-costs > Turkey

If you're on pay-monthly, ensure roaming is enabled on your SIM by texting ROAMING to 150 before leaving the UK. This enables access to foreign networks and thus coverage abroad.

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3 REPLIES 3
Schockwave
EE Community Star
EE Community Star

Hello @Julia1232__ ,

Welcome to the community,

So long as you have roaming on your account, you will get the welcome message and from there you will be able to click the link to add calls and text once in Turkey.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
bristolian
EE Community Star
EE Community Star

Costs for roaming in Turkey are listed at https://ee.co.uk/help/mobile/roaming/roaming-costs > Turkey

If you're on pay-monthly, ensure roaming is enabled on your SIM by texting ROAMING to 150 before leaving the UK. This enables access to foreign networks and thus coverage abroad.

XRaySpeX
EE Community Star
EE Community Star

If you are on contract, you may use your usual UK allowances in the EE ROW Zone 1 with up to 50 GB data per billing month if you have more, when you buy the Zone 1 Pass for £5 / day or £25 / week or already have it as an Inclusive Extra or you have an EE Full Works or EE Max Plan. Otherwise you will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/turkeyandnortherncyprus.

If you are on contract, just remember to text ROAMING to 150 before leaving UK to ensure the roaming ability is enabled on your no.

If you are on PAYG, just make sure you had already used your PAYG SIM to make a call or text in the UK.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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