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Community Activity
Customer upgraded to FTTP with EE but has remote office phone he cannot use
I have a friend who has been upgraded to EE FTTP. His home phone is connected to his router in the house, but he has an office in the garden connected back to the house via Ethernet, but has lost access to the office phone as obviously the copper ser...
Remote
These EE TV remotes (Previously BT) are useless. Tried resetting “using home/9 and home/7 but still the volume button won’t work. Taken remote apart to clean contacts, guess what?……….still not working! Come back my old Humax setup. But now I’m tied i...
Inclusive HD with EE TV sport packages
If you’re an EE TV customer with EE Broadband, you can now get HD included as part of our sports channels packages. This would have previously been charged an extra £6 for the HD addon.For existing customers, you’ll need to flex to the new version of...
No HD calling
I've recently had an upgrade to a Samsung S25 and am having call quality issuesWhen I first got it I noticed it wasn't displaying HD on the call screen, so I phoned EE, they sent a network refresh, and it updated.Then they cut me off, so I had to get...
Obtaining QR code to set up new iphone
Hiya I have recently purchased a new iphone and am trying to transfer the number from my old one. The bluetooth syncing is not working and the alternative appears to be scanning a QR code. Does anyone know where I can obtain this QR code from?Than...
Christina from Newcastle
I would like to say a massive thank you to Christina from Newcastle for all her help today ar 8.49pm on the 20/3/2025I would like to say thank you to Christina and what an absolute asset to EEI'm not going to go into to much detail but In the past mo...
Resolved! Discovery + premium
I have the full works tv package with ee tv. I am able to watch discovery+ but I am unable to watch any premium content ie premiere football. Please could someone assist me?
Resolved! Sim card confusion
When trying to renew expired EE sim card I found some really good deals on MyEE but all say I'm adding a new line to my account. I cannot find any details of what this entails. Will I loose my existing number ? What happens to my existing number ? An...
Devices disconnecting every 5 minutes
Hello . We switched to EE in October from Sky and have had disconnection issues from the WiFi hub since it was installed. ( Essential Fibre 36 ) The lights on the hub never change but basically we will lose connection every day several times a day. S...
Iphone 16
I want see where my order is
