cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Use age in the USA

CBBT
Investigator
Investigator

I have an SE2020 Iphone 256gb, five years old. As an "oldie" (ME) not very up to date with tech etc. I am going to the USA in May this year, do I need to do anything to my phone for outgoing and incoming use age ?

Any help greatly appreciated!!

1 SOLUTION

Accepted Solutions
Ritu_D
EE Community Support Team

Hi @CBBT 

Thanks for getting back to us. 

I bet you can't wait to get away, USA sounds amazing. 

There are a few things you will need to check.

You will need to ensure you have Roaming activated and increase and spend cap you may have on your account too. 

You can find information how to do these things here Get ready to roam

Do you know if your Sim Only plan includes any roaming? 

Thanks 

Ritu 

 

View solution in original post

6 REPLIES 6
Chris_B
EE Community Star
EE Community Star

@CBBT are you on contract or PAYG 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Sim only monthly!

Ritu_D
EE Community Support Team

Hi @CBBT 

Thanks for getting back to us. 

I bet you can't wait to get away, USA sounds amazing. 

There are a few things you will need to check.

You will need to ensure you have Roaming activated and increase and spend cap you may have on your account too. 

You can find information how to do these things here Get ready to roam

Do you know if your Sim Only plan includes any roaming? 

Thanks 

Ritu 

 

I dont know if it includes roaming?

Ritu_D
EE Community Support Team

Hi @CBBT 

If you log into your My EE account, it will show you your plan and what is included in there. 

 

XRaySpeX
EE Community Star
EE Community Star

@CBBT : If you are on contract, you may use your usual UK allowances in the EE ROW Zone 1 with up to 50 GB data per billing month if you have more, when you buy the Zone 1 Pass for £5 / day or £25 / week or already have it as an Inclusive Extra or you have an EE Full Works or EE Max Plan. Otherwise you will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/usa.

As you are on contract, just remember to text ROAMING to 150 before you leave UK to ensure the roaming ability is enabled on your account.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP