SIM not working

[Satiar1984]

Please can you activate me SIM card please? Already paid the bill last time £56. I’m in Greece holiday I need to active meeting please

[mod edit: removed personal details from the forum]

[Satiar1984]

Please can you activate me SIM card? I’m in Greece. European. I need a SIM card active I don’t know why you turn off my Sim card

[Satiar1984]

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can you activate the SIM card please? I need it. I’m in holiday. I don’t know why you telling me SIM card off. I already paid. Last bill was about 56 power

[mod edit: removed personal details from the forum]

[XRaySpeX · Accepted solution]

@Satiar1984 : It's probably nowt to do with your bill or payments. More likely a roaming issue.

As you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.

Otherwise if you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.