Roaming in Turkey

DRC1416
Visitor

Hi, does anyone know how to get UK allowance to be used in Turkey for 7 days?

2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

Hello @DRC1416 ,

Welcome to the community,

You cannot use the UK allowance in Turkey.

Did you receive the welcome message? You need to click on that to add roaming payment for 7 days, if not, then you will not be able to use your SIM card.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
XRaySpeX
EE Community Star
EE Community Star

You'll receive a Welcome text upon arrival at a country giving your roaming options.

If you are on contract, you may use your usual UK allowances in the EE ROW Zone 1 with up to 50 GB data per billing month if you have more, when you buy the Zone 1 Pass for £5 / day or £25 / week or already have it as an Inclusive Extra or you have an EE Full Works or EE Max Plan. Otherwise you will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/turkeyandnortherncyprus.

If you are on contract, just remember to text ROAMING to 150 before leaving UK to ensure the roaming ability is enabled on your no.

If you are on PAYG, just make sure you had already used your PAYG SIM to make a call or text in the UK.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP