Community Activity

Obtaining QR code to set up new iphone

Hiya  I have recently purchased a new iphone and am trying to transfer the number from my old one.  The bluetooth syncing is not working and the alternative appears to be scanning a QR code.  Does anyone know where I can obtain this QR code from?Than...

M389 by Investigator
  • 22 Views
  • 4 replies
  • 0 Helpful

Kuma 5g router

Hi all, I have a kuma 5g connect router that will not connect to sky puck or ps5, my laptop and phone will connect. I am using a EE 5g data only sim card, the kuma 4g router everything connects without any problems. I've put the sim card out of my ph...

Hssk by Visitor
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  • 0 replies
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Unauthorised charges

My wife found she has £130 of extra charges this month and then further charges this month from my daughter's phone. Looking through her phone, she has a couple of text messages which come from a phone number which Google says is scammers but other t...

Voicemail on iphones

Is it possible to delay the time a call is diverted to my voicemail, so I have time to answer the call? This cannot be done on the handset.

5G and Signal Issues since switching to ESIM!

I've just switched to a new ESIM and have dreadful 5G issues and signal. I had perfect usage on my physical sim so I know it's not the local coverage in my area. Data is so slow now and half the time I have no Internet at all. Calls also keep droppin...

Nh84 by Investigator
  • 15 Views
  • 3 replies
  • 0 Helpful

Resolved! The TV TNT bundle issue

Good evening all.Purchased on Wed 19th Feb, Received my TV on Friday 21st. I had tried to buy via the web page however has issues, so called 150 and purchased [the same TV and 24 months TNT sports offer offer] there. The gent I chatted with was excel...

dessy10 by Explorer
  • 173 Views
  • 5 replies
  • 3 Helpful

Resolved! Christina from Newcastle

I would like to say a massive thank you to Christina from Newcastle for all her help today ar 8.49pm on the 20/3/2025I would like to say thank you to Christina and what an absolute asset to EEI'm not going to go into to much detail but In the past mo...

Coverage in Wheatley

Update: 18 March 2025 Over the past few days, our engineers have fitted the replacement part needed for the new mast and integrated the mast onto the network. The mast is now on-air restoring full coverage to Wheatley. We will continue to monitor per...

Leanne_T by EE Community Support Team
  • 2251 Views
  • 14 replies
  • 8 Helpful

Yvm302

Keep getting YVM302 error message. Do EE take no responsibility for the aerial not working?