cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Roaming in Canada

Wong5
Explorer

Hi, I'm a pay as you go customer.  how do I buy a Canada Roaming package? Thanks.

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

There's no roaming passes on PAYG outside the EU. You cannot use your usual UK allowances outside the EU but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/canada > PAYG.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

4 REPLIES 4
Wong5
Explorer

how does the "data add-on" work?  how many GB within e.g. one week?

bristolian
EE Community Star
EE Community Star

You've added to a thread about Canadian roaming, so I'll presume that's the country you're querying.

The daily & weekly add-ons allow access to your UK allowances, subject to an FUP for data. So whatever UK allowances you have for calls & texts, applies in Canada. The same goes for data, but with a 50GB FUP if your allowance is greater.

XRaySpeX
EE Community Star
EE Community Star

There's no roaming passes on PAYG outside the EU. You cannot use your usual UK allowances outside the EU but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/canada > PAYG.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
XRaySpeX
EE Community Star
EE Community Star

@Wong5 : You'll be offered these data add-ons on PAYG for Canada:Capture.PNG

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP