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Roaming USA

Blackstone57
Investigator
Investigator

Is there a monthly rate for roaming in the USA or is it a flat £25 a week? Last year it was £25 a month!

1 SOLUTION

Accepted Solutions
Schockwave
EE Community Star
EE Community Star

Hello @Blackstone57 ,

Welcome to the community,

You may want to check here for roaming in the USA:

https://ee.co.uk/help/mobile/roaming/roaming-costs?_gl=1*1syn9bx*_gcl_aw*R0NMLjE3NDE5ODEzNDMuQ2p3S0N...

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

View solution in original post

13 REPLIES 13
Schockwave
EE Community Star
EE Community Star

Hello @Blackstone57 ,

Welcome to the community,

You may want to check here for roaming in the USA:

https://ee.co.uk/help/mobile/roaming/roaming-costs?_gl=1*1syn9bx*_gcl_aw*R0NMLjE3NDE5ODEzNDMuQ2p3S0N...

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
Thanks!

Yes, I looked there but it only gives a daily or weekly rate. Is there no monthly rate?

Last year I bought a monthly pass at £25 a time.

@Blackstone57 , no there has been a change just check here:

https://community.ee.co.uk/t5/Roaming/Roaming-refresh/td-p/1480939

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
XRaySpeX
EE Community Star
EE Community Star

The monthly rate for roaming in USA was discontinued last year.

If you are on contract, you may use your usual UK allowances in the EE ROW Zone 1 with up to 50 GB data per billing month if you have more, when you buy the Zone 1 Pass for £5 / day or £25 / week or already have it as an Inclusive Extra or you have an EE Full Works or EE Max Plan. Otherwise you will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/usa.

If you are on contract, just remember to text ROAMING to 150 before leaving UK to ensure the roaming ability is enabled on your no.

If you are on PAYG, just make sure you had already used your PAYG SIM to make a call or text in the UK.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Thanks for helping me!

I keep coming back to £25 a week which sounds really expensive as the user will be in the USA for three months.

Do you have any other ideas please?
Thank you.

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

The only other idea would be to get a local eSIM but the calls back to UK would be costly.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
bristolian
EE Community Star
EE Community Star

Not sure what you're looking for by "any other ideas", those are EE's rates.

A local SIM (whether "e" or "p")  has pros & cons, but the convenience of roaming can be weighed weighed up against the overall cost of your trip.

Thank you. Will look into esims.