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Roamin

Varleym
Visitor

‎13-05-2026 11:23 PM

I called earlier today I need urgent connection whilst in New Zealand on phone ending 823 please apply

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎14-05-2026 08:18 AM

@Varleym  this public forum has no idea who you are and cannot help you enable roaming on your account.  you can use the live chat via the EE app under help.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Leanne_T
EE Community Support Team

‎14-05-2026 11:19 AM

Hi there @Varleym 

Thanks for coming to the community. 

When you called, did the guide activate roaming on the account for you?

If roaming has been activated, this can take up to 24 hours for any changes to be completed. If you have no signal showing, can you try manually searching for a network do any show available? 

Speak soon 🙂

Leanne.

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