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Question about roaming data limit

Waynee19
Visitor

Hi there

I've got a monthly rolling roaming pass in my plan and I've also got 120G of national data.

If I use 100G data in the UK and how much roaming data can I get in that biling cycle?

It's 20G only or still 50G?

 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Waynee19  You can use up to 50Gb of your data allowance per month when abroad.  So if you use 100Gb in the UK you only have 20Gb to use when abroad in the EU or Australia,Mexico,USA,Canada and New Zealand with the roaming pass.  
Other countries you’ll need to purchase a data add on for that destination. 

If you are going to one of the destinations I’ve listed above there’s nothing stopping you from purchasing extra data so you can use up to 50Gb per month when abroad . 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Waynee19  You can use up to 50Gb of your data allowance per month when abroad.  So if you use 100Gb in the UK you only have 20Gb to use when abroad in the EU or Australia,Mexico,USA,Canada and New Zealand with the roaming pass.  
Other countries you’ll need to purchase a data add on for that destination. 

If you are going to one of the destinations I’ve listed above there’s nothing stopping you from purchasing extra data so you can use up to 50Gb per month when abroad . 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

If you use 100GB in UK in this billing month you have 20GB left to use while roaming.

Had you used no more than 70GB in UK in this billing month you would have 50GB to use while roaming.

The rule is that you can use your allowance per billing month while roaming but only up to 50GB if you have more left.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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