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Phone not working at all

1234rlr
Investigator
Investigator

My phone is not letting me send texts or make calls. I am in Spain and have been here for a couple of months and had no problems until yesterday. When I try and call I get an automated message “welcome to orange… “ I’m not with orange so I’m not sure why I’m getting this message. Calls to mobile numbers and 150 aren’t working. I have the roaming pass so usually my phone works fine. My phone bills have been paid etc so not sure why this is happening but need this resolved as I need my phone to do my job! How can I get someone to contact me? 

11 REPLIES 11
Thank you, this was really helpful. I’ve spoken to them and all resolved!

Sent from my iPhone
Leanne_T
EE Community Support Team

Morning @1234rlr 

Thanks for coming back and letting us know 🙂

Glad this is all sorted for you and hope you have a great time. 

Leanne.