No network

[Profile closed]

Hi,

I'm travelling and have no signal whatsoever, tried every which way to restart, reboot etc - impossible.

The most frustrating thing however, is no one at EE is answering any messages on social media and due to my problem, I cannot call or text them.

Absolutely impossible and such poor customer service…

any advice? 

[Christopher_G]

Hi @Profile closed 

Welcome to the community.

I'm sorry to hear that you're still having problems with your service. I recommend following @bristolian's advice to speak with our Mobile Care team from another phone or through a VoIP service, such as Skype.

Once you're in touch with them, hopefully they can get you up and running quickly.

Chris