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No calls in or out from U.S.A.

SusieSeal
Investigator
Investigator

I am absolutely  fuming...... I had my phone set up in the U.K by a guy named Kris, who told me about his expertise with the company. I am now in the U.S.A and can not make any calls and can not receive any calls. I am here for 2 months and now have no way of using the phone. As soon as I dial a number, it says "call ended".  EE give a number to call, but is useless, as I can not make any calls. 

12 REPLIES 12

How can I dial freephone number when I can not make any calls ?????

bristolian
EE Community Star
EE Community Star

You mentioned being able to access social media sites, if you're doing this over the mobile network and not WiFi then you have a network connection and are thus roaming. EE CS therefore have nothing to enable.

Try performing a manual network search, and connect to each local network in turn. Do they all give the same problem? Or does another network provide service?

drpeterparsons
Contributor
Contributor

Try turning off 5G. I had the same issue and this seems to have fixed it.