Need data I’m on holiday

Syitbareck · ‎03-08-2026

hi I’m on holiday and my app isn’t working at the moment how can I top up

Katie_J · ‎03-08-2026

Good morning @Syitbareck.

Welcome to the EE Community.

I would love to see if I can help.

Did you receive a welcome text when you landed with a link?

Do you have access to the app now?

If you still are unable to access the app please try logging in to your EE account online.

Speak soon,

Katie

Schockwave · ‎03-08-2026

@Syitbareck , if you are on contract did you activate roaming on your account?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

XRaySpeX · ‎03-08-2026

@Syitbareck : Where are you on holiday?

Visit http://add-on.ee.co.uk/purchase when not connected to WiFi to see what data add-ons are available.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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