17-04-2026 11:12 PM
Hey this is faraz I am in Pakistan right now I have topup of 10£ but my sim is not working can you please activate my sim
18-04-2026 01:34 AM - edited 18-04-2026 01:35 AM
@Faraz8 : Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.
Did you receive a Welcome text upon arrival?
Had you used that PAYG SIM for making calls or texts in UK before leaving to go abroad?
01-05-2026 10:12 AM
01-05-2026 11:16 AM
Hi @Faraz8
Are you on EE PAYG or pay monthly contract.
If pay monthly did you activate roaming on your account. Did you receive a welcome text.
Thanks
01-05-2026 02:16 PM
Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.
@Faraz8 : Did you receive a Welcome text upon arrival?
Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before leaving to go abroad?
If you are on contract, did you activate roaming on your EE a/c before leaving UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.
Otherwise if you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. using a web-calling app over WiFi.