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Help needed buyibg roaming add-on

Ehhrdhh
Visitor

Because ee has made it impossible to sign in to its app, with all its passcode (email AND phone, even with a password!!!) nonsense, I can't access the option to pay well over the odds for one day's Internet access.  Does anyone know how to get round the 'passcode sent too many times' nonsense?? The whole process seems solely designed to drive people insane.

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Ehhrdhh  No there is no get around if you’re making multiple requests,  the more you make without actually receiving one could be seen as someone trying to gain access to your account that’s not you.  After all this is to protect you, you know account security.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

You will be offered to buy the roaming add-on in a Welcome text on arrival in the country. You no longer buy it thro' the app. Where are you going?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP