Can’t get add on cos app down yet again

Kooks · ‎14-04-2026

What am I meant to do when I’m abroad and can’t get a EU roaming add on cos the app is down yet again?

XRaySpeX · ‎14-04-2026

@Kooks : Visit http://add-on.ee.co.uk/purchase when not connected to WiFi to see what roaming pass add-ons are available

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎14-04-2026

@Kooks : Visit http://add-on.ee.co.uk/purchase when not connected to WiFi to see what roaming pass add-ons are available

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Katie_B · ‎15-04-2026

Good morning @Kooks.

Thanks for coming here.

I can see @XRaySpeX has provided you with some great help.

Could you confirm if you have been able to purchase an add-on?

Katie