AGAIN, EU roaming data fails to work

jhskskhh35 · ‎02-10-2026

Same as problems in Slovenia. Pay as you go iPhone 12 (or 13) Mini, up-to-date software. Paid the ROAMEU7D cost and confirmed active. Phone calls and texts start working. Data does not start working.

Manually switching to a different carrier made it work. WHY DOES EE NOT TELL THE PHONE WHAT CARRIER TO USE FOR DATA AND PHONE TO WORK???

We used to get 'carrier profile update' notifications from time to time on the iPhone but I haven't seen that in years. Maybe it happens silently now. But if there's a way to call for one please let me know.

Next trip is Belgium. What provider should I use for working roaming in Belgium if EE steers me to a bad one again? EE, tell me now and save me some trouble trying multiple ones (which is a very slow process I might add).

Chris_B · ‎02-10-2026

@jhskskhh35 The best thing to do when you go abroad is to restart the device. The device should then select the network that should work.

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.

Schockwave · ‎03-10-2026

@jhskskhh35 , I have been to several countries and as far as I remember never had to do a manual search, as my phone has always connected to one that works, not sure why customers have this problem, seems strange to me.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.