What's up with the app need to make a payment i am pay as you go ???

Stefm1 · ‎20-09-2023

XRaySpeX · ‎20-09-2023

@Stefm1 : Try using Fast Top-Up online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

Stefm1 · ‎19-09-2023

Katie_B · ‎19-09-2023

Hi @Stefm1.

I believe a few things are being fixed within the app.

You should still be able to log in to your My EE online.

Katie

Stefm1 · ‎20-09-2023

Leanne_T · ‎20-09-2023

Hi @Stefm1

Thanks for posting 🙂

If you would like to top up, please see our How to Top-up a Pay As You Go Phone Help page for ways you can do this.

Leanne.

XRaySpeX · ‎20-09-2023

@Stefm1 : Try using Fast Top-Up online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP