Top up SIMS data online

jonlaurie · ‎26-05-2022

We have 48 4G routers that have been transferred to us. I need to be able to monitor the SIMs in them and top it up either remotely or automatically. At the moment, I'm told I have to call and manually get data applied for each SIM. That can't be right. Is it?

Christopher_G · ‎26-05-2022

Hi @jonlaurie

Welcome to the community.

Are these 4G SIMs on a business account or a personal one?

Chris

XRaySpeX · ‎26-05-2022

@jonlaurie : For each SIM:

Use Fast Top Up online with a UK bank card. You don't need to login or register anything. All you need is your mobile no.
Use the Text Service to buy & manage Packs.
Go to http://add-on.ee.co.uk/status from a device connected to your mobile router by WiFi will tell you your usage.
Go to http://add-on.ee.co.uk/purchase from a device connected to your mobile router by WiFi to buy data add-ons.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

jonlaurie1 · ‎10-08-2022

Thanks for this. The site advises me that I have to turn wifi off and on again? Cant access the routers on these sites, so dont seem to able to transfer data top up.. maybe EE not the route to use?

Jon_K · ‎10-08-2022

Hi @jonlaurie1.

You need to access the links above when you're on mobile data, not WiFi.

Can you try this?

Jon

jonlaurie1 · ‎11-08-2022

Thanks Jon. It just doesn't work. I just get bounced back to a page that tells me a code has been sent to my device.

Jon_K · ‎11-08-2022

Thanks @jonlaurie1.

I'd recommend getting in touch with our Customer Care team so they can check your account and help you further with this.

Jon