Switching from Classic PAYG to pack then back again!

CathG495
Investigator
Investigator

Hi, I have had a two year contract with EE which ended this month. As I’m currently living abroad for a while I switched to the classic PAYG. However I’m coming back to England for a few weeks so will need to top up a larger amount and get a pack. Is this possible by just calling 150? And can I then just switch off the top ups for packs and go back to the classic PAYG?

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

You've no need to call. Try using Fast Top Up online with a UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details. 

 

Then to buy packs text ALL PACKS to 150 & select 1 you like.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

@CathG495  Yes you can do exactly that.    To stop the pack you just text STOP PACK to 150 and it’ll be a standard pay-as-you-go.  You will however have no data allowance and to have data you need to purchase a 30 day data bundle if you require data.    You’ll not however be able to switch to PAYG while your out of the UK as the sim will just not work until your back in the UK as it needs to activate as a PAYG sim and this can not be done on a roaming network. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thanks Chris, I will do it as soon as I arrive. That’s really helpful. I assume I just call 150 to top up then packs will be available to me?

XRaySpeX
EE Community Star
EE Community Star

You've no need to call. Try using Fast Top Up online with a UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details. 

 

Then to buy packs text ALL PACKS to 150 & select 1 you like.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Ok thank you, will do that. Really appreciate your help.

XRaySpeX
EE Community Star
EE Community Star

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP