cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: Not receiving all calls

Juswannatopup
Explorer

That dont work now, tells you that you dont have enough credit even when its been topped up...

2 REPLIES 2
James_B
EE Community Support Team

Hi @Juswannatopup,

Welcome to the EE Community. 🙂

What problems are you experiencing with your EE phone?

James

Its fine, turns out buying credit is not enough, you must make a mandatory call with your sim every few months or your whole phone number gets suspended.  (many people calling you does not count) 

May wanna note while that is the case and you are suspended you cannot use 150 or call EE with that number (even if you have topped it up) it simply says you have no credit and hangs up on you.

You have to use a different phone to call up with.