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Pre-paid £10 PAYG card not topped up

Khalida123
Visitor

I recently received my £10 PAYG SIM. I swapped my old number from my previous network provider, but I'm still waiting for the £10 top-up to be added to my credit. The money has left my bank account. The leaflet in the post said it should take up to 2 working days - I received it on Wednesday 15th, should've been added by Friday 17th May, but nope. Anyone else had the same experience?

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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