Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No data after I topped up

Shane_S_Pearson
Visitor

‎15-09-2022 03:20 PM

Hello,

I topper up at my local corners hop £10 but only got texts and minutes with no data.

Is there a way my top up can be converted slightly into data so so I have less texts and minutes but more data?

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎15-09-2022 04:41 PM

@Shane_S_Pearson : Sounds like you don't have a pack. You can't buy data directly from your credit.

What does texting AL to 150 from it fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP