No calls on mobile

[Tonygriff]

After a phone call  yesterday from one of ee operators who switched my mobile account to unlimited,  my phone will now not ring out and also no-one can ring in. Nor even 150 for help.  I need my phone sorted ASAP for business calls.  HELP.

[Leanne_T]

Hi @Tonygriff 

Thanks for coming to the community. 

Can you text BALANCE to 150 and let me know the full reply? 

Leanne. 

[Tonygriff]

Your current charges go onto your next bill . You have unlimited data, your current allowance  are 99 texts remaining.any allowances will refresh tomorrow 

[Leanne_T]

Thanks @Tonygriff 

If you log into your EE app, what does the plan show as? 

Leanne 🙂