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Mistakenly top up more money

Effi
Visitor

‎22-07-2022 05:17 PM

I accidentally bought £ 30 instead of £ 15 according to plan. I now have £ 15 left in the account. How can I return them to me and have them not on my EE account

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎22-07-2022 05:29 PM

@Effi : PAYG credit is not refundable or transferable, except for the 1st unspent top-up.

 

You can use the remaining credit for your next pack in future.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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