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mn332
Visitor

‎07-01-2025 06:23 PM

lost my phone and my sim along with it is there any chance i could keep my old number 

 

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1 REPLY 1
Leanne_T
EE Community Support Team

‎07-01-2025 06:44 PM

Hi @mn332 

Thanks for coming to the community. 

If you have lost the phone and SIM, please give our mobile guides a call they will get your existing SIM blocked and send a replacement with the same number, this will be sent by post to your home address. 

You can also pop into an EE store with photo ID, and they can replace the SIM for you.

Our Lost or Stolen Mobile Phone help page, has more information on reporting the phone and SIM as lost.

Thanks

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