I am already out of the UK and i cannot send a text to activate roaming

Dashford
Investigator
Investigator

I have a PAYG SIM and I am using a very old (but perfectly functioning iPhone 4S). I simply want to be able to receive calls and texts while i am abroad. I spend a lot of time in Dubai. I have looked up how to do this and I think I need to send a text saying ROAMING to 150 and also CALL ABROAD to 150. The problem is I cannot send these texts because I am already abroad. I cannot see how to do it on the My EE web site either. Can anyone help please? I just want to receive calls and texts while I am in Dubai. I have £10 credit on my SIM so that's not the issue. Thanks.

1 SOLUTION

Accepted Solutions

No, the only way to activate a new PAYG SIM for roaming is to use it on EE's UK network first.

 

There is no workaround.

View solution in original post

7 REPLIES 7
bristolian
EE Community Star
EE Community Star

PAYG SIMs are auto-enabled for roaming and there is no requirement to activate it, as there is with pay-monthly.

 

You do, however, need to have used your phone on EE's UK network before travelling abroad. Did you?

Hi, thanks for the reply. No I did not use it in UK. I only put the SIM in my phone once I was in Dubai. Is there any way i can get it working with this in mind?

No, the only way to activate a new PAYG SIM for roaming is to use it on EE's UK network first.

 

There is no workaround.

Aaaagh! OK thank you. There is no information telling me I needed to do this. I would have done it before I'd left UK if I'd known. Thanks so much for your help.

XRaySpeX
EE Community Star
EE Community Star

You need do neither of those texts.

  • ROAMING to 150 is required only for contracts.
  • CALL ABROAD to 150 is only for making International calls/texts from UK..
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Hi, I have similar issue however my friend have activated my card in the UK and posted to me in Poland and I still can't make calls or receive. 

 

James_B
EE Community Manager
EE Community Manager

Hi @wosior18,

Welcome to the EE Community. 🙂

Was the SIM used to make a call, send a text or used for mobile data in the UK before it was sent to you?

James