I am already out of the UK and i cannot send a text to activate roaming
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03-08-2022 05:38 PM
I have a PAYG SIM and I am using a very old (but perfectly functioning iPhone 4S). I simply want to be able to receive calls and texts while i am abroad. I spend a lot of time in Dubai. I have looked up how to do this and I think I need to send a text saying ROAMING to 150 and also CALL ABROAD to 150. The problem is I cannot send these texts because I am already abroad. I cannot see how to do it on the My EE web site either. Can anyone help please? I just want to receive calls and texts while I am in Dubai. I have £10 credit on my SIM so that's not the issue. Thanks.
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03-08-2022 06:01 PM
No, the only way to activate a new PAYG SIM for roaming is to use it on EE's UK network first.
There is no workaround.
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03-08-2022 05:58 PM
PAYG SIMs are auto-enabled for roaming and there is no requirement to activate it, as there is with pay-monthly.
You do, however, need to have used your phone on EE's UK network before travelling abroad. Did you?
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03-08-2022 05:59 PM
Hi, thanks for the reply. No I did not use it in UK. I only put the SIM in my phone once I was in Dubai. Is there any way i can get it working with this in mind?
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03-08-2022 06:01 PM
No, the only way to activate a new PAYG SIM for roaming is to use it on EE's UK network first.
There is no workaround.
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03-08-2022 06:16 PM
Aaaagh! OK thank you. There is no information telling me I needed to do this. I would have done it before I'd left UK if I'd known. Thanks so much for your help.
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03-08-2022 07:06 PM
You need do neither of those texts.
- ROAMING to 150 is required only for contracts.
- CALL ABROAD to 150 is only for making International calls/texts from UK..
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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19-10-2022 08:44 AM
Hi, I have similar issue however my friend have activated my card in the UK and posted to me in Poland and I still can't make calls or receive.
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19-10-2022 08:51 AM - edited 19-10-2022 08:52 AM
Hi @wosior18,
Welcome to the EE Community. 🙂
Was the SIM used to make a call, send a text or used for mobile data in the UK before it was sent to you?
James

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