Getting my top up converted into data

Eugene3 · ‎01-06-2024

Good morning,

I have just topped up my credit to £30, now I would like to convert this to data. If I click on the "spend credit on data add-ons" I receive an page error.

Is there another way to get the credit to my data allowance.

Thanks and enjoy your day,

Eugene

XRaySpeX · ‎01-06-2024

Visit http://add-on.ee.co.uk/purchase when not connected to WiFi to see what data add-ons are available or why not just buy a pack?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Ericputsman · ‎12-06-2024

agree bloody nighmare cant do a simple on line transfer from credit to data, they try force u take a recuring pack

Ericputsman · ‎12-06-2024

also the number is only available office hours..terrible service

Christopher_G · ‎12-06-2024

Hi @Ericputsman

Welcome to the community.

Have you tried the link that @XRaySpeX posted?

Chris

Eugene3 · ‎13-06-2024

Hi all, thanks for the replies and it worked although not 100% sure how!

I went to the WiFi setting on my phone and than the £30 credit was transfered

to my acitve account so all is good...

Thanks for all your help!

Eugene

Leanne_T · ‎13-06-2024

Thanks for coming back and letting us know @Eugene3

Leanne 🙂