Cancel a pay as you go SIM

camilla62 · ‎18-03-2022

I recently spent a week in the UK where I purchased an EE sim card to use in my iphone. I have returned to the US and no longer have need of it. I don't want it to automatically renew. How can I cancel it?

bristolian · ‎18-03-2022

Hi @camilla62

PAYG SIMs are, by their nature, pre-payment and any packs you have selected will only renew if you have credit on the phone.

Simply don't add any further credit to the phone.

XRaySpeX · ‎18-03-2022

Cut it up & bin it.

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Leanne_T · ‎19-03-2022

Morning @camilla62

Thanks for coming here 🙂

If you have set up recurring card payments, please log in to My EE to remove your card payment.

Thanks 🙂

Leanne.