how to unlock phone

pugman227227 · ‎07-01-2024

I have a windows phone locked to EE and I tried following the steps on the EE website.

Entered IMEI, my phone came up and I clicked unlock device. It then gave me an unlock code and told me to click the link below however the link just took me to a page with more info and another button saying unlock phone which just leads me right back to the enter IMEI stage. I have no clue what to do with the unlock code. Am I missing something?

Chris_B · ‎07-01-2024

@pugman227227 You enter the unlock code in to the device dial keypad.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

pugman227227 · ‎07-01-2024

do I need the SIM I would like to use in the phone too?

XRaySpeX · ‎07-01-2024

Yes, @pugman227227 , you need to unlock it with a SIM of another network installed.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

pugman227227 · ‎07-01-2024

all sorted now. thanks everyone

XRaySpeX · ‎07-01-2024

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP