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Unlocking a device

mahirkhan659
Visitor

Hi, I currently do not have a phone until friday, i have been using a nokia RM-840 that was originally purchased from Orange, i have tried an EE sim and it works perfectly but i am not with ee i left 3 years ago due to coverage issues, so i inserted my Three sim and it doesnt work then tried my work sim (vodafone) and no hope, i got the phones IMEI and went to the EE unlock site to get an unlock code and usually the site works well as i have used it previously when i needed to unlock my iPhone, but this time it said theres been an issue we couldnt unlock your device. i am not sure why could anyone help me with this.

Thank you.

Mahir

MK
1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@mahirkhan659  You’ll have to call customer services about this,  I wouldn’t be surprised if the unlock code for it is available any more due to the age of the device.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@mahirkhan659  You’ll have to call customer services about this,  I wouldn’t be surprised if the unlock code for it is available any more due to the age of the device.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.