Trying to unlock my phone

g7mzh-2
Visitor

I am trying to use the website's unlock function. When I enter the IMEI number, the site returns an error message - same result with three different browsers on two different operating systems, so obviously a problem at their end.

I have tried to phone but no-one ever answers. Is there another way? Or is there a best time to call?

Thanks.

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@g7mzh-2   No such thing as a best time to call because that would mean others would be calling at that time ruling out a best time to call.   
You’ll just have to be patient and wait. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.