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Samsung edge

jacton
Explorer

‎02-06-2025 07:04 PM

I pre ordered the new samsung edge. The only information I have received since my order was that it was dispatched on 27th May and not heard anything since. Any help would be appreciated !

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎02-06-2025 07:41 PM

Hi @jacton 

Have you checked EE order tracking:

https://ee.co.uk/help/orders

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
jacton
Explorer
In response to Northerner

‎02-06-2025 09:51 PM

1000031836.jpg

 still just comes up with this ? 

0 Helpful
Leanne_T
EE Community Support Team
In response to jacton

‎03-06-2025 10:25 AM

Hi there @jacton 

Thanks for coming to the community. 

Have you upgraded or is this a new contract with EE? 

Do you have the DPD app to check for any scheduled deliveries? 

Thanks 🙂

Leanne.