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Community Activity
Resolved! Double Data not added
On the 21th April EE texted me because you are with BT & EE you can now get double data text double back to us. I did they messaged me back the same day we will get this done for you and get back to you. Well it’s now 14th of May and no double data y...
Resolved! Device plan Bills/Payments
Where can I view my 'Device' plan/bills on the app or online? When I go to the Manage Bills & Payments section, it only lists my 'Plan' bills/payments. I need to change the direct debit for my device. As it keeps coming out before pay day. I'd alread...
Apple Music benefit not linking
Hi. Upgraded phone with Apple one+ including free Apple Music. Not received text yet from Apple Music (been 2 days). Set up in EE app and lost all my family sharing accounts. Had to replay Apple Music. Can’t access benefit as Apple says EE haven’t gi...
New phone. But no network
Upgraded from iPhone 13 to iPhone 16 plus.Put sim into new phone but no network visible. Any ideas ?
EE Android PAYG mobile phone stopped receiving SMS messages
13th May 2025: My EE PAYG mobile suddenly stopped receiving SMS messages, so I phoned CS. The mobile can send texts and make/receive calls, but not receive texts. After some troubleshooting, CS said it was a known, technical issue which started on th...
Resolved! Re: Cancel Order
Cancel order
EE app error
My app is show on screen Your account is now closed.So please check this issue and resolve it.Two month i used this sim as pay as go and after i used pay monthly like contract base.So please resolve my app issue.Thanks
Issues with slow connection
Hello,I am having issues with my EE broadband connection, have had the router replaced by EE and have had the white modem box on the wall replaced but is has not fixed the issue, I have my TV connected by cable straight from the router into my TV but...
Extending ringing time on Nokia 105/ non smart phone
Hi, I want to extend ringing time of my Nokia 105. It only rings twice and cut off. As my phone is not a smart phone… those number came up on Google search did not work. Is there any different way? I tried to make my voice mail back on but it is not ...
