I'm sorry to hear that your phone was stolen. If you've asked for it to be barred, I'm confident the team in-store would have done that for you. If you'd like to double-check for peace of mind, I recommend following @bristolian's advice and speak with our customer support team.
You've not said where you "went in" to, but I presume it's an EE retail store.
There's no access to individual customer accounts on this forum, I'd recommend either visiting the store in question, or calling CS from another phone - 07953 966150.
I'm sorry to hear that your phone was stolen. If you've asked for it to be barred, I'm confident the team in-store would have done that for you. If you'd like to double-check for peace of mind, I recommend following @bristolian's advice and speak with our customer support team.
