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MCK code

dpalmer0608
Investigator
Investigator

‎27-11-2022 11:22 PM

Hello moving over from Vodafone to EE 

But having a lot trouble getting a MCK code from Vodafone not even sure they know what a MCK code is? Why is it so hard to get a MCK CODE? just going around in circles with Vodafone. 

How do I get the code? Please help me 

0 Helpful
5 REPLIES 5
Profile closed
Not applicable

‎27-11-2022 11:25 PM

Hi @dpalmer0608 

Welcome to the EE Community,

only Vodafone's unlocking team can provide you with MCK code EE can only provide a MCK code for a device that was supplied directly from EE.

Thanks

David

0 Helpful
dpalmer0608
Investigator
Investigator
In response to Profile closed

‎27-11-2022 11:34 PM

Just asking if anyone else has had the same problem and how they got the code from Vodafone? 

0 Helpful
Leanne_T
EE Community Support Team
In response to dpalmer0608

‎28-11-2022 08:55 AM

Hi @dpalmer0608

Thanks for coming here. 

Do you have an unlocking code from Vodaphone? 

Leanne.

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dpalmer0608
Investigator
Investigator
In response to Leanne_T

‎28-11-2022 09:20 AM - last edited on ‎28-11-2022 10:03 AM by Established Contributor

Yes I have an unlock code.

But It doesn't work its asking MCK code which vodafone are struggling to get for me!!

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

0 Helpful
Leanne_T
EE Community Support Team
In response to dpalmer0608

‎28-11-2022 09:50 AM

I see @dpalmer0608

Hope you get this sorted with Vodaphone. 

Leanne. 

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