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How to remove a number and plan from my account and bill as I lost the number

Terry468
Explorer
 
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Terry468  You call customer support as they can see all numbers on your account,   If this is a contract you’ll be required to pay off any remaining term of that contract, in full in one payment. You just give 30 days notice to terminate. 

You should have requested a replacement sim to continue using that number. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.