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Frozen iPhone 13

Mka1
Visitor

My iPhone 13 is frozen and I can’t turn it off and on to restart it

1 SOLUTION

Accepted Solutions
Chris_B
Grand Master
Grand Master

@Mka1   Have you tried forcing shutting it down? 

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button.

View solution in original post

3 REPLIES 3
Chris_B
Grand Master
Grand Master

@Mka1   Have you tried forcing shutting it down? 

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button.
PFielding1
Explorer

This solution is not working for my iPhone SE. NOTHING WILL UNFREEZE IT

Christopher_G
EE Community Support Team

Hi @PFielding1 

Welcome to the community.

Were you doing something specific when the phone froze? What happens when you try the steps that @Chris_B posted?

Chris