Conecting to ip camera

Bosi1 · ‎05-02-2022

I have replaced a 4g camera with a new one still using a ee SIM I can only view it when close to it ! I have a very good ee signal so don't understand why it's tell8ng me it's offline ?

Chris_B · ‎05-02-2022

@Bosi1 You connect to it via the EE network so being near it should have no difference as being far away from it. Unless you are connecting to the camera directly and are not using the network. Is the SIM card in the camera activated?

Bosi1 · ‎05-02-2022

Hmmm, I presumed it was as it's an extra data SIM I pay for on my contract or will this not work ?

Chris_B · ‎06-02-2022

@Bosi1 It should work if the sim is connected to the network. Can you put the sim in a phone and see if it works ?

XRaySpeX · ‎06-02-2022

Which IP Camera is it?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Bosi1 · ‎06-02-2022

Have tried the sim in my phone and it works fine. It’s a 1080p . Very irritating that something so simple is proving so difficult

XRaySpeX · ‎06-02-2022

1080p is a resolution not which camera it is.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)