Community Activity

Can’t receive text or send text messages

Hello,I am abroad in Hungary, I did not have issues like this before. I can’t receive calls from anybody or I can not text back. I can make calls with no problem. When someone calls me it says this person is currently unavailable. Tried to contact wi...

Gliba by Investigator
  • 121 Views
  • 13 replies
  • 0 Helpful

Price cap

Why can’t I change my spend cap online? Have tried but keeps saying unavailable 

Mcookie by Explorer
  • 12 Views
  • 2 replies
  • 0 Helpful

New Sim

I ordered a new pay as you go sim on Monday and it arrived yesterday but you sent me a dead simAnd I'm new customer  

Jade1975 by Investigator
  • 80 Views
  • 4 replies
  • 1 Helpful

Smart Hub Plus vs Smart Hub Pro

I'm currently using EE's 1Gv service, and so have a Smart Hub Plus.I note that EE is now providing the Smart Hub Pro with Full Fibre services. Anyone upgraded? Is it significantly better? Worth the upgrade if £10 per month for the rest of my contract...

GCWood by Investigator
  • 53 Views
  • 6 replies
  • 1 Helpful

Very bad voice over WiFi

I rely on VOIP connection via EE hub .... ass there is very poor 3G/4G signal where I live.2 scenarios1. For past few days people are complaining my voice to them is badly breaking up ..... I can hear them OK but outgoing speech from my initiated cal...

Posiedon by Investigator
  • 71 Views
  • 5 replies
  • 0 Helpful

Switching from sky to EE

I’ve switched from sky to EE and EE agreed to pay the early termination charge. I’ve sent over the letter confirming the early termination fee plus my final bill from as a PDF which shows the charges. EE have come back and said this is not the correc...

Ejp3662 by Explorer
  • 36 Views
  • 2 replies
  • 0 Helpful

Apple TV 3 month free subscription

HiI have just texted EE 150 and have my link to apple tv to register for my 3 months free Apple TV+ subscription.  The link goes through to the apple tv website but it states that my subscription could not be found.  I have double and triple checked ...

Chris647 by Explorer
  • 278 Views
  • 4 replies
  • 3 Helpful

Calls registered on the bill?

Dear all, have 4 x calls registered to my bill this month.All to the same number in Leicester over relatively short period of dates.Calls not made from here and to be honest can't remember when I last used the landline phone. On  checking the number ...