Belfast

Curlly · ‎07-01-2026

I return a phone in 3 1 25 and they not got it yet .I tried to ring ee but all am getting is a option which are no good I need to talk to someone to get this sorted can anyone help

Schockwave · ‎07-01-2026

Hello @Curlly ,

Welcome to the community,

I would suggest you ring 150 and then press option 2, which should get you through to one of the guides.

Did you keep a receipt of the return, so that you have proof that it was returned?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

View solution in original post

Schockwave · ‎07-01-2026

Hello @Curlly ,

Welcome to the community,

I would suggest you ring 150 and then press option 2, which should get you through to one of the guides.

Did you keep a receipt of the return, so that you have proof that it was returned?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.