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Adding data plan to watch

Jonm80
Investigator
Investigator

‎14-07-2022 05:27 AM

Hi,

 

I'm trying to add a data plan to my watch, it says oops error 212.

 

CS seemed a bit clueless as to why its happening and assumed it was cause I had a cancellation for an apple watch going through. That's all done and I still can't add plan to watch.

 

Can it be escalated to level 2 support? I haven't got time to sit around on the phone, they can call me when they've worked it out -the number ending 956

 

Cheers!

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎14-07-2022 07:30 AM - edited ‎14-07-2022 07:33 AM

@Jonm80   Once you’ve called customer services ask to speak with the Apple Watch team.     No one will call you back more importantly do you really think that your the only customer with them last 3 digits on your phone number.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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