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Deee24
Visitor

‎06-07-2026 08:30 PM - last edited on ‎07-07-2026 08:11 AM by

My order 

[Mod Edit: Order number removed. Please don't post personal info on public forums]

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎06-07-2026 08:39 PM

@Deee24  This is a public forum not customer support no one here knows about your order or has access to your account to check your order and you don’t post private information on the internet. Ie the order number.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Northerner
EE Community Star
EE Community Star

‎06-07-2026 09:05 PM

Hi @Deee24 

You can track your order here: https://ee.co.uk/help/orders

I would suggest you download the DPD app as well becase you will need a pin for delivery.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Ali_A
EE Community Support Team

‎07-07-2026 10:01 AM - edited ‎07-07-2026 10:02 AM

Hi @Deee24 

Please check your junk/spam folder if you've received a follow-up email, either confirming your has been processed and completed or asking you to call in.  

If you've not received any follow-up email you'll need to give our Customer Service team a call where a guide in the Digital Sales team can check your order went through successfully. 

If the order couldn't be processed, the team can discuss the reasons why and what additional information we need to manually complete it for you.  

Ali 

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