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louise2413
Visitor

‎06-10-2025 01:21 PM

hi my phone still hasnt arrived

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1 SOLUTION

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Christopher_G
EE Community Support Team

‎06-10-2025 06:58 PM

Hi @louise2413 

Welcome to the community.

If you have the tracking information that @Chris_B mentioned, you can track your order here. DPD will be in contact with you when it is ready to be delivered.

Thank you for your patience so far.

Chris

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Chris_B
EE Community Star
EE Community Star

‎06-10-2025 01:27 PM

@louise2413  Have you received tracking information?  Have you received a text from DPD with a delivery time slot ?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Christopher_G
EE Community Support Team

‎06-10-2025 06:58 PM

Hi @louise2413 

Welcome to the community.

If you have the tracking information that @Chris_B mentioned, you can track your order here. DPD will be in contact with you when it is ready to be delivered.

Thank you for your patience so far.

Chris